Brokk, the world’s leading manufacturer of remote-controlled demolition machines, enhances customer service and parts availability with upgrades to the parts warehouse at its headquarters in Monroe, Washington. The new facility houses an array of standard and specialty parts for all Brokk models — from the compact .6-ton Brokk 70 to the heavy-duty 11-ton 800S — as well as older Brokk models. The facility also provides parts for Hydrodemolition robots and accessories from Aquajet, a Brokk subsidiary. In combination with the other parts and service centers in St. Joseph, Missouri, and Stanhope, New Jersey, the new warehouse ensures fast, reliable support for Brokk and Aquajet customers across North America.
Optimized logistics allow for faster parts processing through the new warehouse. Most orders placed by 3:45 p.m. for in-stock parts are available overnight to customers across the country, minimizing unscheduled downtime. Spare parts packages tailor-made for individual Brokk machines are also available by request. A kit that travels with the machine ensures operators have the right spare parts at all times, reducing downtime.
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Contact: Mike Martin